Yes, I think education is very important. I think, as Allison said, accountability. So, you've got the framework for delivery but—again, this is across the UK—there's not that loop at the end that's being looked at, so there's no sanction. You can have plans, even, but if you don't follow up—. I find it similar with social housing, certainly in England, with planning gain agreements—you can have something agreed in principle, and then later on down the line things are varied, it doesn't happen. What's the result of that? The most marginalised in our communities seem to suffer, and that's with the broader social housing stock. You then look at particularly marginalised groups, like Gypsies, Roma and Travellers, who are protected under equalities legislation. So, it's racism—that's what it is in practice when these aren't being delivered. So, there needs to be some way of local authorities, housing providers holding themselves to account and knowing that there is that check and balance so that there is that move through legislation, through policy, into practice, and some kind of follow-up from that.
I think education can work. There was a scheme in England, and it may even have been a little wider across the UK. It was a little while ago, funded by the Local Government Association, and a couple of councillors put together a team of people, including elected members across different parties. They worked with Gypsy, Roma and Traveller community members as well, and they did councillor training. This was a little while ago and there was never really an appraisal process to see what came out of that. So, the evidence is only anecdotal. But it appears to be that that made a difference. I mean, those who are really not inclined to talk about this issue may not select themselves for the training, so it needs to be a sort of holistic, local-authority-wide approach, where everybody is trained, or everybody in the housing association.
Certainly, I know organisations like Friends, Families and Travellers—again my knowledge is more skewed towards England, I apologise—deliver training across organisations. And I think, if this comes from the very top, if this comes from the executive team, if this is across the political spectrum, and people start to understand more and, again, see people as part of their community—. Sometimes you hear elected members talk about 'my constituents' almost set apart from those constituent members who are Gypsy, Roma and Traveller. It's about recognising that everybody is part of the constituency, and I think training can help with that.
I think also discussions between organisations—. So, again, this is a growing forum, coming out of the Joseph Rowntree Foundation. I worked with the chief executive of a housing association, Rooftop Housing Group, in the midlands. So, their chief executive and I set up—. We've called ourselves the national advisory panel now, and we seem to have a head of steam, we're talking with staff at the Department for Levelling Up, Housing and Communities, and it seems to have built itself up to the point where we've got a publication called 'Places we're proud of'. We come together and we talk about what the challenges are. So, there's this education between organisations of sharing good practice. So, I think, across the board, education is a good idea, but so too are mechanisms for accountability to follow up on what's happening so that things don't just remain on paper, they're actually happening in practice.