Yes, a nice easy ride there. If I can focus on one bit of that as a starting point. As I mentioned, we're working with the development bank to help them do, essentially, user testing and behavioural insight work around the finance product that they intend to launch. Unfortunately, despite having recently completed that work, I have not yet shared it with them, so I would love to be able to tell you more about what we've found, but it feels right to give it back to them first.
What we have found is that there are products that are clearly more popular than other products, and that people like the idea of a Government doing this—using the Government as a proxy for the bank—and that a big part of it is the trust and advice that they would expect a Government to bring with it. I need to be really clear that I am not speaking on behalf of the development bank today—and I understand they’re coming to the committee later in this inquiry—but the approach that we have taken together is recognising that the German development bank model, which was mentioned earlier, started very small about 20 years ago, and it’s scaled up quite significantly over that period. And I think the ambition from the bank—I think I’m able to say—is to take the same approach.
There’s all kinds of dependencies for the success of that kind of product. Is there a good customer journey to get to it? Do installers want to sign up and get paid for it? Those are all things we can test at the next stage. Having got that right, they can then scale up and build any kind of portfolio that you would want of different products. Doing all that testing with the product that appears to be the most popular seems like the right combination, but it’s really important that that testing is actually done, and I’ve said to the development bank that the next stage is to find out what we have got wrong through our testing, because we’ve done it under lab conditions, with people telling us that they think they would probably do something; what they then do in the real world would of course not be the same. But we’ve got some insight work and we’ve done this really large-scale piece of work, with about 8,000 respondents, 2,000 of them in Wales, telling us what they think they would do, which is a good starting place, and then the bank can branch out into other kinds of finance.
One thought on property-linked finance: the Green Finance Institute are really going hard on that. They, again, have quite good evidence that it will motivate action. They also feel it’s going to require primary legislation at Westminster level. I’m not familiar with where the legislative line is on that, but I would assume there’s a similar hurdle here. So, again, if we’re thinking what will achieve pace, that’s a longer term goal, and I think there are other things we can and should move forward with now that are not property-linked finance.