So, in a world of sparse resources, we make choices. And, I guess, from my point of view, things like free school meals, things like the support available to buy uniform, I don't think we have the levels of uptake of the the things that are on offer that we should have amongst the people who need them. So, I think one of the first things to do is to ensure—very proactively ensure, so it goes beyond just sending an e-mail out—that the people who require things get them, in terms of benefits, with the least possible delay and the least possible hassle. So, we're often asking people who are under the most burden in terms of if they are in work that can be unpredictable or difficult and it's hard to get time off, to have the biggest administrative burden in their lives. And so, I think one of the major ways to address some of these issues with the things that already exist is to make it easy.
Now, sometimes, we make it easy by making it universal; sometimes, that is prohibitively expensive. So, I think we have to really think about how we get the benefits available to the people who need them. In the work that I do, often, people are unaware or do not have the capacity—and by that, I mean there's so much else going on that they have to get on with that if you make it difficult, people can't do it, it's a challenge. So, I think that we need to think around all those things.
And then, I think there's absolutely an issue where we can use this data that's routinely collected to ensure that pupils—and more of those people will be from deprived areas, according to our study—get the support that they need. So, it's almost that you need to do it universally, but you also need to do it with proportionally with high-risk groups. So, we need to be doing all that whole-school approach, the integration of mental health services, the curriculum, about when to seek help, how to seek help. We need to ensure that—. We know that access to services for people from deprived communities can be more challenging for all sorts of reasons, from transport and travel, to time off work to take your children, to—. People tend to offer services to people from the same backgrounds as them. So, we know all those reasons about access to services. So, we need to have provision that people can—online provision, peer-to-peer support in schools that people might be—. So, there's almost a toolbox that people can access; it isn't just through mental health services.
So, I guess, for me, there's a range of things that we can do that can address the issues we have around deprivation. To be fair, I think in Wales, we have a clear recognition that that's important. You know, it all intersects, doesn't it? Things like fair work, ensuring—. If you go around different schools, you can see what the school environment looks like, and I think we need to make sure that those are equal across our different schools, whether they're in deprived areas or not. So, it's ensuring that there's some parity of provision and environment and opportunities for all schools.