Yes, if I can. If I can touch on the providers to start with. The change in the threshold has a greater impact on those providers, more so than the increase itself, I think, because of the nature of the salaries in that sector, with part-time workers and so on as well. The fact that direct costs for direct council employees is looking to be supported is really good news. But, for us, there is an equal pressure, and I think generally across the public sector, but just in terms of our own authority, we're seeing equal amounts of pressure for direct staff as for those of the provider market. Some of the discussions that we're having are that providers are seeking to look for 10 per cent increases in their contractual costs, and that's down to increases in the real living wage and the impact of national insurance. So, that's a huge ask in terms of the discussions that we’re having with them.
Timing is an issue, when we're setting budgets now and getting those taken through our cabinets and councils. It's very difficult to give a level of assurance around what funding we're going to get and we're being told that we're not likely to have that clarity maybe until May, which is when we're already into that round. So, we're having to include some of those costs in budget allocations when we don't know what that exact level of funding is likely to be, so we are carrying significant risk in some of those budget plans.
If I may, as well, just touching on productivity and efficiency, I think what we've seen across local government settlements that have seen, well, us in Powys take more than £100 million out of our costs over the last few years—. Productivity and efficiency has been one of the key areas that we've looked at to deliver on that without having that impact on front-line services, so transformation across local authorities has definitely been at the front of our agenda, particularly about using technology, artificial intelligence, bots, all of those things; we're using those now across many of our services and looking to improve that year on year.
I think it's fair to say that workforce—I know in our own authority in Powys— is the leanest it's ever been, and that's as a result of the transformation we have done to date, but also in response to the levels of funding that we've received for many, many years that haven't kept up with the costs, and I know we're not unique in that; that is happening across all areas.
So, we are struggling in terms of demand and capacity now, and, of course, in order to be able to fulfil those, it is about the funding regime that accompanies it. So, still a huge level of pressure, but really tackling that productivity and efficiency across the board.